Our Services
We assist women and children across all cohorts.
Our services are specifically designed for women recovering from domestic violence, focusing on post-crisis support to help them rebuild their lives. We offer practical, personalised assistance to empower women on their journey to independence, stability, and a brighter future.
Our Program Breakdown
All services are provided to our participants free of cost. Women receive support for as long or as little or as they need. We provide a safe and secure space where women can share, plan, prioritise, mentor and support one another in their journey towards a new life.
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Local Hubs
We offer a welcoming and supportive space where women and families can access essential services directly. Our in person programs are run in community halls once a week during school terms.
03
Indirect Services
Coordinated by Open Haven and delivered by trusted third-party partners, these services include the Drive-to-Thrive program, resume assistance, advocacy, financial and legal support.
02
Direct Services
These activities include:
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Open House support meetings
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Personal Restoration Plans
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Employment Support
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Transportation
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Social Services Navigation
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Mentoring
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Hampers & grocery vouchers
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Referral services
Our referral services connect women and families to essential resources, including housing, employment, mental health, financial aid, legal support, immigration and visa support, clothing and helping survivors rebuild their lives with dignity and stability.
Hub Locations
Our clients can visit the HUB on a weekly basis during school terms to meet other women in a supportive environment, share their journey and discuss or update their Restoration Plan with a case worker. This connection with others is a key part of the process as they build a new life.
Southside Brisbane
Logan City
Northside Brisbane
How We Roll: The Process
New participants are interviewed by one of our qualified staff. Our intake process involves identifying the participants needs, what the individual would like to focus on, and development of a plan to reach their goals. Examples include, completing high school equivalent education, seeking further education, learning to drive, gaining employment, meeting new people and creating new friendship groups. Each participant is case managed by a qualified staff member to ensure their plan fits their needs, and that they have the supports in place to successfully achieve their goals
Core Services
Open Haven Hubs
Open Haven provides a safe and confidential place for women who are survivors of domestic violence to gain emotional and practical support.
Our clients can visit the HUB on a weekly basis to meet other women in a supportive environment, share their journey and discuss or update their Restoration Plan with a case worker. This connection with others is a key part of the process as they build a new life.
Restoration Plans
A restoration plan is established for our client on their first meeting. It is part of the needs assessment. Our case workers understand their needs and create a plan that will meet those long term needs. After that first meeting the plan is updated at every appointment to track how they are going and ensure that progress is being made. If needs change then the plans are adjusted accordingly.
Drive to Thrive
Drive to Thrive provides driving lessons to empower women to obtain their driver’s licence, fostering independence and increasing access to employment and essential resources. This program helps build confidence and opens up new opportunities for self-sufficiency and freedom.
A Journey to Empowerment: Hear Her Story
Open Haven assists women to navigate, understand and access available services, providing advocacy and empowering women to make decisions. Open Haven journeys with the women throughout the whole process to break the domestic violence cycle for victims and their children.
Open Haven’s unique approach is to provide wrap-around support services beyond the domestic violence crisis phase and to facilitate a pathway to a more independent life. There are only a handful of other organisations across Queensland providing personalized, individualised support to assist women rebuild their lives.
Referral Services
Free Financial Guidance with Financial Superwomen
Open Haven refers women to Financial Superwomen, a trusted organisation offering free financial education and support. This service is designed to help women regain control of their money, a crucial step for those who have experienced financial abuse or control in domestic violence situations. With practical guidance, women can build independence, confidence, and a secure financial future—all at no cost.
